0 3 min 2 yrs

Sep 5, 2017: In our efforts to make the platforms more compliant and secure, constructive maintenance are scheduled every month on our servers and Control Panels.

What services gets affected? Some websites, databases Control Panels, APIs, Knowledge base, Domain Forward, Whois search, DNS etc.

How this affects customers?

– In this window, we will not be able to accept any new orders / customers or allow any orders or accounts to be managed via the Control Panel or API.
– All functions which require write access will be down during the maintenance. Few read-only methods will be available during the course of the maintenance

What are the Expected Downtimes? Although the maintenance window is 120 minutes, we expect services to be affected for less than 30 minutes. Services should largely be online however there could be intermittent issues.

For emergency help, contact via https://h.osspl.com

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